We are committed to providing customers with fast and safe logistics services to ensure that your order is delivered smoothly.
- Shipping time
Once the order is confirmed and the payment is completed, we usually arrange the shipment within 3 working days. In special circumstances such as holidays or tight inventory, the delivery time may be delayed, and you will be notified in time. - Shipping method
Based on your delivery address and order situation, we will choose the most suitable transportation method, including domestic express, international mail or dedicated logistics service. The specific logistics supplier and method may vary from region to region.
Transportation service provider: The transportation companies we use include UPS, FedEx, DHL, Post, etc., depending on the specific order.
- Shipping time
Domestic orders are generally expected to be delivered within 7 working days.
Domestic expedited orders are generally expected to be delivered within 4 working days.
International orders are expected to be delivered within 15 working days, and some areas may be extended due to customs or local logistics.
- Shipping costs
The shipping cost is calculated based on the order weight, volume and delivery area, and will be clearly stated on the checkout page during settlement. Free shipping is available during some promotional periods or when the order exceeds a certain amount. - Order tracking
After delivery, we will provide a logistics tracking number, and you can check the order transportation status at any time. - Goods receipt
Please be sure to check whether the packaging is intact when signing for it. If the packaging is damaged or the goods are abnormal, please refuse to accept them and contact us in time. - Other instructions
For delays caused by uncontrollable factors such as weather, customs inspection, and transportation peak, we will try our best to assist in follow-up, but we cannot fully guarantee the transportation timeliness.